Privacy Policy

How we protect your data and respect your privacy

Last Updated: January 8, 2026

1. Introduction

Halentra ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Information You Provide

  • Contact Forms: Name, email address, company name, phone number, and message content
  • Quote Requests: Business information and service preferences
  • Demo Bookings: Name, email, and preferred meeting time

2.2 Information Automatically Collected

  • Browser Data: Your browser type, operating system, and language preference
  • Usage Data: Pages visited, time spent on site, and navigation patterns

3. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries and support requests
  • Provide quotes and schedule demos
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Cookies and Tracking

We use cookies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: HaloPSA (chat support), Cal.com (booking), email services
  • Legal Requirements: When required by law or to protect our rights

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Contact Us

For questions about this privacy policy or to exercise your rights, please contact us at: privacy@halentra.com