New: the Halo × Pennylane integration by Halentra is live. Take a look
Halentra
Halo

One platform, every service you run

PSA, ITSM, CRM and much more: Halo brings together everything your teams need day to day. Halentra implements it and stays with you at every step.

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Everything your MSP needs, with HaloPSA.

HaloPSA replaces the stack of tools MSPs pile up. Service desk, projects, CRM, billing, automation, reporting: it all lives in one place.

AI built for the way you work

AI that does the work, so your team can focus on what matters.

  • Virtual agents on hand for your clients, backing up your technicians every day.
  • Incoming tickets sorted, categorised and routed to the right team automatically.
  • Ready-made workflows that strengthen every part of your MSP.
AI built for the way you work screenshot
Why Halo?

Built for MSPs. Ready for every client you serve.

10 clients or 10,000 endpoints, it makes no difference: here's what leads MSPs to run their entire business on HaloPSA.

Your whole MSP fits in one platform.

Tickets, SLAs, contracts, assets, client portal: one single product. No modules to add on. No hidden charges.

Not another billable hour slips away.

Every licence, contract and billable hour is accounted for. You bill everything you should, with no gaps in your revenue.

A solution that follows your trajectory.

Natively multi-tenant, endlessly customisable, with an open ecosystem: HaloPSA adapts to your environment.

Ready for French e-invoicing.
By Halentra

Halo × Pennylane by Halentra: quotes, invoices, customers and products synced automatically, with no re-keying and full compliance.

Explore the integration
Halo never stands still.

Halo evolves constantly, with new features, integrations and improvements every few weeks. Halentra helps you roll them out and get the full benefit.

See all release notes

AI already at the heart of the platform

No add-on module, no separate licence. Halo AI works on your own data, inside the workflows your teams already use.

AI agents
Platform intelligence
Ability library
Open agent connectivity

AI agents

Design, deploy and orchestrate AI agents that take on your service workflows, within the exact boundaries you set for them. From support assistant to autonomous process agent, they speed up resolution and lighten your operations.

Built for your business, configurable without limits

Everything you need today, with every capability ready for the day you need it.

OmnichannelServicesIncidentsMajor incidentsProblemsChange managementKnowledge baseCustomer portal
Assets & CMDBReporting & analyticsProject managementCustomer SLA managementTime trackingFinanceContracts
Sales & CRMMarketingSequencesCollaborationStockSuppliersCustomer help centre

Unlock the full potential
of Halo with Halentra

Your implementation deserves more than promises. It deserves proven expertise, measurable results and delivery you can count on.

100%
Certified consultants

Real expertise that keeps your projects on solid ground.

30+
Implementations delivered

Experience forged in the field.

4+
Countries covered

An international presence, with French-speaking teams.

Our own integrations, purpose-built

Integrations designed by Halentra to extend the Halo ecosystem.

Halo, 100% in French

A French translation maintained by Halentra, for a Halo experience with no compromises.

Everything you need to succeed with Halo

Deploying Halo is one thing. Getting the most out of it is another. Halentra is with you at every step, from strategy to continuous optimisation.

Business Strategy

A strategic view to structure your offering and accelerate your growth with Halo.

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Consulting

Flexible sessions to support your teams, unblock a project or firm up a decision.

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Implementation

Full management and delivery of your Halo project by Halentra.

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Custom integrations

Bespoke integrations to connect Halo to your ecosystem and meet your business challenges.

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Training

Training shaped around your context so every team can get the most out of Halo.

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Virtual administration

A dedicated Halo administrator to manage, optimise and evolve your platform day to day.

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We migrated to Halo with the Halentra team. They were extremely responsive, even at the busiest times. I highly recommend them!

Livio Byram
IT Director @ Informatique Amerix

Frequently asked questions

Yes. Halo offers an on-premise option, so you can deploy the platform within your own infrastructure.

Yes. Halo includes dedicated migration utilities, and we can support you to make every step of the transition a safe one.

Halo is built on recognised security standards, including ISO 27001 and SOC 2 Type II certification, regular backups and infrastructure designed to guarantee data availability.

Yes. Halo connects to a wide range of tools, and we build custom integrations whenever you need something specific.

No. When you take your Halo licence through Halentra, there is no minimum number of licences.

You choose the term and billing frequency that suit you, with better rates on annual and multi-year commitments.

Take back control of your operations

Unlock the full potential of Halo with a platform built to simplify your operations, automate your workflows and deliver exceptional service at any scale, supported by recognised experts.

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