Cookie Policy
How we use cookies and similar technologies
Last Updated: January 8, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.
2. Cookies We Use
2.1 Necessary Cookies (Always Active)
These cookies are essential for the website to function properly. They do not require your consent under GDPR as they are strictly necessary for providing services you request.
| Storage Type | Purpose | Retention |
|---|---|---|
| halentra_cookie_consent | Stores your cookie consent preferences | 12 months |
2.2 Functional Cookies (Requires Consent)
These cookies enable enhanced functionality and personalization. You can choose to accept or reject them. Without consent, we use URL-based language detection and default currency (EUR).
| Service | Purpose | Provider |
|---|---|---|
| Remembers your language preference (EN/FR). Without consent, language is detected from URL path (/en/ or /fr/) | ||
| Remembers your currency preference (EUR/GBP/USD). Without consent, defaults to EUR | ||
| HaloPSA Chat | Live chat support widget, remembers your chat sessions | HaloPSA (halentra.halopsa.com) |
| Cal.com Booking | Demo scheduling on /demo pages | Cal.com |
3. Managing Your Cookie Preferences
You can manage your cookie preferences at any time:
- Cookie Banner: When you first visit, you'll see a banner where you can accept or reject functional cookies
- Footer Link: Click "Cookie Settings" in the footer to update your preferences anytime
- Browser Settings: Most browsers allow you to refuse cookies through settings, though this may affect functionality
4. Third-Party Services
When you consent to functional cookies, the following third-party services may set cookies:
- HaloPSA: Powers our chat support across all pages. See their privacy policy.
- Cal.com: Handles demo bookings on /demo pages. See their privacy policy.
5. Consent Duration
Your cookie consent is valid for 12 months. After this period, we'll ask for your consent again to ensure you're still comfortable with our cookie usage.
6. Updates to This Policy
We may update this cookie policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised.
7. Contact Us
If you have questions about our use of cookies, please contact us at: privacy@halentra.com