Intuitive ITSM Software, Delivered by Experts
Enhance your service delivery with an AI-powered, rapid, and efficient ITIL-aligned Enterprise solution. Halentra ensures a smooth HaloITSM adoption that elevates IT service management and supports lasting success.
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Everything you need for IT all in one place.
See how HaloITSM transforms IT service delivery with powerful features and intuitive workflows.
Integrate HaloITSM with your favourite apps.
Centralise your systems into a single application by taking advantage of HaloITSM integrations.
Unlock the Power of AI for your Enterprise
Boost efficiency and productivity with industry-leading Artificial Intelligence. Transform your service desk, knowledge creation, and discovery processes.
Intelligent Ticket Routing & Smart Prioritisation
Instant Understanding & Context Insight
AI-powered Knowledge Creation & Discovery
Enhanced Customer Experience with Virtual Agents
ITSM Software Sectors
Automate, Connect and Improve your Business with HaloITSM, a tool tailored to you.
Public Sector
Reduce overheads and deliver an intuitive experience for your users within the public sector.
Retail
Increase your levels of efficiency by automating your processes and centralising your workflows
Healthcare
Integrate HaloITSM within your healthcare organisation to centralise and streamline your processes.
Education
Improve the planning, management and delivery of campus-wide IT services with HaloITSM.
Insurance
Ensure compliance and top security with HaloITSM and enable a streamlined, standardised approach to business.
Manufacturing
Automate your processes and centralise your workflows with HaloITSM's solution for manufacuring companies, aligning IT with your organisation.
Finance & Banking
Centralise your systems with HaloITSM and ensure exceptional customer service and top security with HaloITSM.
Emergency Services
Keep up to date with the latest technological advancements with HaloITSM to ensure efficient and successful running of service.
Legal
Stay in sync with one centralised system and improve communication and collaboration as well as providing further transparency.
Automotive
Increase automation and improve service delivery with a modern and intuitive ITSM solution.
Halentra as Your Partner
Halentra is an official authorised HaloITSM Partner trusted by enterprises to deliver expert setup, migration, optimisation, and ongoing support.
We take the time to understand how your IT organisation operates and tailor HaloITSM around your goals. Our approach is practical, transparent, and focused on helping you unlock the platform's full potential from day one.
With deep industry experience and a hands-on mindset, we make every ITSM transition seamless and stress-free. Whether you're implementing HaloITSM or optimising an existing setup, you can rely on Halentra to guide you with clarity and confidence.
How we can help
Comprehensive services to support your journey with Halo products.
Consultation
Expert guidance to align technology with your business goals, optimize processes, and build a roadmap for sustainable growth.
Implementation
Seamless deployment of solutions tailored to your needs, ensuring smooth integration and minimal disruption to your operations.
Onboarding
Comprehensive training and support to get your team up to speed quickly, maximizing adoption and ROI from day one.
Virtual Admin
Dedicated platform administration and ongoing support, so you can focus on your business while we handle the technical details.
