49 updates
Minor performance improvements to Assets
Also in 2.262.1 · 2.250.101
Minor performance improvements to Assets
Also in 2.262.1 · 2.250.101
Fixed an issue with cloning tickets
Also in 2.262.1 · 2.250.101
Fixed an issue with cloning tickets
Also in 2.262.1 · 2.250.101
Fixed an issue with lookups that allow multiple values incorrectly being overriden when saving
Also in 2.262.1 · 2.250.101
Fixed an issue with lookups that allow multiple values incorrectly being overriden when saving
Also in 2.262.1 · 2.250.101
Resolved an issue with prepay being added after midday due to an issue with daylight savings calculations
Also in 2.262.1 · 2.250.101
Resolved an issue with prepay being added after midday due to an issue with daylight savings calculations
Also in 2.262.1 · 2.250.101
Resolved a CSS issue with dashboards causing the edit options to be hidden for some widget types
Also in 2.262.1 · 2.250.101
Resolved a CSS issue with dashboards causing the edit options to be hidden for some widget types
Also in 2.262.1 · 2.250.101
Resolved an issue with time allocating incorrectly to a contract relating to a daylight savings issue for contracts with a period starting on a daylight savings day
Also in 2.262.1 · 2.250.101
Resolved an issue with time allocating incorrectly to a contract relating to a daylight savings issue for contracts with a period starting on a daylight savings day
Also in 2.262.1 · 2.250.101
Resolved an issue with the Ready for Purchasing and Invoice lists failing to keep its position and reverting to the "All" node on refresh
Also in 2.262.1 · 2.250.101
Resolved an issue with the Ready for Purchasing and Invoice lists failing to keep its position and reverting to the "All" node on refresh
Also in 2.262.1 · 2.250.101
Fixed an issue with 'pin details to top of ticket' functionality
Also in 2.262.1 · 2.250.101
Fixed an issue with 'pin details to top of ticket' functionality
Also in 2.262.1 · 2.250.101
Resolved an issue with an incorrect label for "Ninja One" used in Asset reconciliation
Also in 2.262.1 · 2.250.101
Resolved an issue with an incorrect label for "Ninja One" used in Asset reconciliation
Also in 2.262.1 · 2.250.101
Fixed an issue where the New Ticket screen would fail to load when logging a ticket from the Service Catalogue
Also in 2.262.1 · 2.250.101
Fixed an issue where the New Ticket screen would fail to load when logging a ticket from the Service Catalogue
Also in 2.262.1 · 2.250.101
Fixed an issue with HTML hints not displaying correctly on some fields
Also in 2.262.1 · 2.250.101
Fixed an issue with HTML hints not displaying correctly on some fields
Also in 2.262.1 · 2.250.101
Fixed an issue with bulk editing related Assets
Also in 2.262.1 · 2.250.101
Fixed an issue with bulk editing related Assets
Also in 2.262.1 · 2.250.101
Fixed an issue where leaving a report during an export left a loading message stuck on screen
Also in 2.262.1 · 2.250.101
Fixed an issue where leaving a report during an export left a loading message stuck on screen
Also in 2.262.1 · 2.250.101
Fixed an issue with conversion rates when a discount is applied
Also in 2.262.1 · 2.250.101
Fixed an issue with conversion rates when a discount is applied
Also in 2.262.1 · 2.250.101
Fixed an issue with saving knowledge base articles that have no tags
Also in 2.262.1 · 2.250.101
Fixed an issue with saving knowledge base articles that have no tags
Also in 2.262.1 · 2.250.101
Resolved an issue with notes failing to be copied from Recurring Invoices to Pro-rata Invoices
Also in 2.262.1 · 2.250.101
Resolved an issue with notes failing to be copied from Recurring Invoices to Pro-rata Invoices
Also in 2.262.1 · 2.250.101
Resolved an issue with Quote Terms and Conditions generated from Item Groups when using the V2 calculation method
Also in 2.262.1 · 2.250.101
Resolved an issue with Quote Terms and Conditions generated from Item Groups when using the V2 calculation method
Also in 2.262.1 · 2.250.101
Fixed an issue with processing Juniper Mist webhooks
Also in 2.262.1 · 2.250.101
Fixed an issue with processing Juniper Mist webhooks
Also in 2.262.1 · 2.250.101
Fixed an issue with item bundles when generating a PDF
Also in 2.262.1 · 2.250.101
Fixed an issue with item bundles when generating a PDF
Also in 2.262.1 · 2.250.101
Fixed an issue with setting values on hidden fields from a Lookup
Also in 2.262.1 · 2.250.101
Fixed an issue with setting values on hidden fields from a Lookup
Also in 2.262.1 · 2.250.101
Fixed an issue where 'Call on Teams' from an opportunity called the end user instead of the opportunity contact
Also in 2.262.1 · 2.250.101
Fixed an issue where 'Call on Teams' from an opportunity called the end user instead of the opportunity contact
Also in 2.262.1 · 2.250.101
Fixed an issue where editing the role on an existing field restrictions
Also in 2.262.1 · 2.250.101
Fixed an issue where editing the role on an existing field restrictions
Also in 2.262.1 · 2.250.101
Fixed an issue where Details field restrictions were not applied to the Details section at the top of the ticket
Also in 2.262.1 · 2.250.101
Fixed an issue where Details field restrictions were not applied to the Details section at the top of the ticket
Also in 2.262.1 · 2.250.101
Fixed an issue with $-CHATTRANSCRIPT not populating
Also in 2.262.1 · 2.250.101
Fixed an issue with $-CHATTRANSCRIPT not populating
Also in 2.262.1 · 2.250.101
Fixed an issue with the asset business owner approval type
Also in 2.262.1 · 2.250.101
Fixed an issue with the asset business owner approval type
Also in 2.262.1 · 2.250.101
Fixed an issue where the SolarWinds Orion integration could not update alerts on newer SolarWinds versions
Also in 2.262.1 · 2.250.101
Fixed an issue where the SolarWinds Orion integration could not update alerts on newer SolarWinds versions
Also in 2.262.1 · 2.250.101
A port can now be added to the Host Name/IP field (e.g., hostname:17774) and is used instead of the fixed port
Fixed an issue where some outgoing email logs could not be viewed
Also in 2.262.1 · 2.250.101
Fixed an issue where some outgoing email logs could not be viewed
Also in 2.262.1 · 2.250.101
Fixed the native OpenSearch connection failing for instances hosted in the ZA region
Also in 2.262.1 · 2.250.101
Fixed the native OpenSearch connection failing for instances hosted in the ZA region
Also in 2.262.1 · 2.250.101
Fixed a minor display issue with the tree view
Also in 2.262.1 · 2.250.101
Fixed a minor display issue with the tree view
Also in 2.262.1 · 2.250.101
Improved Invoice generation performance
Also in 2.262.1 · 2.250.101
Improved Invoice generation performance
Also in 2.262.1 · 2.250.101
Fixed an issue with holiday approvals
Also in 2.262.1 · 2.250.101
Fixed an issue with holiday approvals
Also in 2.262.1 · 2.250.101
Fixed an issue with a portal log in loop when the cookie consent screen was enabled
Also in 2.262.1 · 2.250.101
Fixed an issue with a portal log in loop when the cookie consent screen was enabled
Also in 2.262.1 · 2.250.101
Fixed an issue with using custom fields in purchase order column profiles
Also in 2.262.1 · 2.250.101
Fixed an issue with using custom fields in purchase order column profiles
Also in 2.262.1 · 2.250.101
Fixed an issue where some FAQ lists could not be saved
Also in 2.262.1 · 2.250.101
Fixed an issue where some FAQ lists could not be saved
Also in 2.262.1 · 2.250.101
Fixed an issue with custom fields not being populated from a Call that used a call script
Also in 2.262.1 · 2.250.101
Fixed an issue with custom fields not being populated from a Call that used a call script
Also in 2.262.1 · 2.250.101
Fixed an issue importing Virima assets with related assets
Also in 2.262.1 · 2.250.101
Fixed an issue importing Virima assets with related assets
Also in 2.262.1 · 2.250.101
Fixed an issue with very large actions on timesheets being difficult to drag in some cases
Also in 2.262.1 · 2.250.101
Fixed an issue with very large actions on timesheets being difficult to drag in some cases
Also in 2.262.1 · 2.250.101
Fixed an issue where the Gantt view's scroll position reset when the ticket list refreshed
Also in 2.262.1 · 2.250.101
Fixed an issue where the Gantt view's scroll position reset when the ticket list refreshed
Also in 2.262.1 · 2.250.101
Fixed an issue with end date on contracts
Also in 2.262.1 · 2.250.101
Fixed an issue with end date on contracts
Also in 2.262.1 · 2.250.101
Fixed an issue with using asset field values in dynamic SQL asset fields
Also in 2.262.1 · 2.250.101
Fixed an issue with using asset field values in dynamic SQL asset fields
Also in 2.262.1 · 2.250.101
Fixed an issue where workflow progress stages didn't show on newly created assets
Also in 2.262.1 · 2.250.101
Fixed an issue where workflow progress stages didn't show on newly created assets
Also in 2.262.1 · 2.250.101
Fixed an issue with linking KB articles to new tickets
Also in 2.262.1 · 2.250.101
Fixed an issue with linking KB articles to new tickets
Also in 2.262.1 · 2.250.101
Fixed an issue when invoicing from a recurring invoice
Also in 2.262.1 · 2.250.101
Fixed an issue when invoicing from a recurring invoice
Also in 2.262.1 · 2.250.101
Fixed an issue with screen layout profiles for new prospects
Also in 2.262.1 · 2.250.101
Fixed an issue with screen layout profiles for new prospects
Also in 2.262.1 · 2.250.101
Fixed an issue with importing Quotes from StreamOne Stellr
Also in 2.262.1 · 2.250.101
Fixed an issue with importing Quotes from StreamOne Stellr
Also in 2.262.1 · 2.250.101
Fixed an issue with $-variables of custom fields which used a dynamic list
Also in 2.262.1 · 2.250.101
Fixed an issue with $-variables of custom fields which used a dynamic list
Also in 2.262.1 · 2.250.101
Fixed an issue with selecting an FAQ list when viewing knowledge base articles via an anonymous link
Also in 2.262.1 · 2.250.101
Fixed an issue with selecting an FAQ list when viewing knowledge base articles via an anonymous link
Also in 2.262.1 · 2.250.101
Fixed an issue with menu routing when opening ticket areas
Also in 2.262.1 · 2.250.101
Fixed an issue with menu routing when opening ticket areas
Also in 2.262.1 · 2.250.101
Fixed an issue with searching fields when creating a new custom field
Also in 2.262.1 · 2.250.101
Fixed an issue with searching fields when creating a new custom field
Also in 2.262.1 · 2.250.101